Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US. I think it’s F6 just after the start of any version of Windows, once you press this you will have to supply the drivers for the Windows installation. The max point reward for answering a question is I need this driver today. How satisfied are you with this response? Instant Repair Help over the Phone 6ya. Anonymous Jun 10,

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Lately during the filling cycle water hammer is occurring.

Expand the section for optical drives and look for a triangle with a red x or a yellow exclamation point. Then work your way through these – remember the drive could be bad, could have a loose cable or slight corrosion on the contacts usually for a laptop and other issues. Atz for marking this as the answer.

Check if Windows loads the driver correctly when you reboot. Check that the driver is properly loaded and windows recognized the drive properly. Dear Xu LingDfd O.

You can help protect yourself from scammers by verifying that the contact is a Microsoft Agent or Microsoft Employee and that the phone re is an official Microsoft global customer service number. The DVD drive does not function after you install Windows 7 http: The error code means ” Windows cannot load the device driver for this hardware.


Add Your Answer Tips for a great answer: I have the same question 4.

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Tech support scams are an industry-wide issue where scammers attempt to trick you into paying for unnecessary technical support services. If you continue to have problems, the drive or cables might be bad. If they are original drives or used to work then uninstall the drives and the IDE controllers in Device manager and reboot, letting windows redetect and install the hardware. Instant Repair Help over the Phone 6ya. When i go to device mgr it reads “windows 39 cannot install driver.


The drive is not recognized by the os, cant run any disc, i have checked in device manager it says;Windows cannot load the device driver for this hardware. Helpful 0 Not Helpful Comment Flag. Thanks for your feedback, it helps us improve the site.

I hope this helps. Want Answer 0 Clicking this will make more experts see the question and we will remind you when it gets answered. Hi there, Save hours of searching online or wasting money on unnecessary repairs by talking to a 6YA Expert who can help you resolve this issue over the phone in a minute or two. Did this solve your problem?


Did you complete the troubleshooter for the drive that still does not work? Atw max point reward for answering a question is For laptops you can often clean the power and data contacts with a pencil eraser.

Manually try this fix if the Fixit did not work http: The DVD drive has stopped working, It works correctly m17a a lens cleaner disc. Answer questions, earn points and help others Answer questions. Select your version and click Next. Here’s a link to this great service Good luck!

You can follow the question or vote as helpful, but you cannot reply to this thread. If so you have run in to the odd way Toshiba set their optical gw as master or slave, although this is generally and IDE 1 error.

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Click “Add” to insert your video. I have freestanding Series 8 dishwasher. It’s worth a thousand words.